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Differences in cultural norms
from dropping the ball
as well as broadcasting a slide show and creating a video or cd of the presentation
The Changing Employer/Employee relationship
Conflict Resolution Select:DVD Differences in cultural normsWhen it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what not to do. Within the training, the demonstrations show the importance of being mindful of others personal space as well as feelings. Trying to understand the other persons problems is also a critical component of conflict resolution. Listening to each other and
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