OSHA Lead Standard - Refresher Training Language:English "Customer Service in Government: Think

"Customer Service in Government: Think Like the Customer" provides a helpful reminder of the service people deserve

Such techniques can be applied when taking on sexual harassment issues on the bus

Viewers how listening carefully helps to correctly address issues and complaints

and luckily

OSHA Lead Standard - Refresher Training Language:English "Customer Service in Government: ThinkOSHA's recent regulations not only call for employees to receive initial training, but require that employees knowledge be "refreshed" through retraining on at least an annual basis. Since the detailed information required by the regulations has already been given to employees during initial training, refresher sessions can focus on things like reminding employees to pay attention to the regulation in question and heightening their "awareness" about