Mediation Skills and Strategies Format:Trade Paperback It's an important book -

It's an important book - in fact

whether the user has read the major book or not

and Luke himself

which are ideal for use by group facilitators

Mediation Skills and Strategies Format:Trade Paperback It's an important book -Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain the range of skills and strategies that are commonly used, as well as why you would use different skills and when they are best employed. The author shows how, by